Mitel 5550 IP Console (50001145)

The Mitel 5550 IP Console (50001145) features:
• A PC-based attendant console and administration application 
• Compatible with the Mitel Communications Director (MCD) platform
• It combines an intuitive PC interface and a specialized telephony keypad which provides:
     — For easy dialing and quick access to call processing and telephony features
• 12-programmable keys provides easy access to attendant features and services
• Presence and Instant Messaging support allows: 
    — Console operators to see if someone is away from their desk, busy, or does not want to be disturbed
    — Operators to quickly send messages to a user letting them know they have a call, or to ask a quick question
• Busy Lamp Field capabilities: 
    — Allows the operator to monitor the status of extensions and transfer calls
    — Multiple BLF lists allow the operator to have dedicated lists for each group or department
• Call History support 
• Multi-Tenanting support:
    — Attendants are prompted with customized greetings based on the company number dialed
    — Companies that enable BLF lists, help the attendants make sure that transfers go to the proper destination
• Teleworker support allows attendants to work off site
• Incoming Calls List provides:
    — Visual indication of all incoming calls
    — Prioritizes calls
    — Customize greetings based on calling line information
• Direct Station Select (DSS) enables attendants to pick up ringing extensions
• Highly Intuitive Graphical User Information with:
    — Screen-based call handling
    — Simply point and click
• One-Button Access to Programmable Key Functions
• On-Screen Scratch Pad allows attendants to take quick notes and messages 
• On-Screen Bulletin Board displays system wide information
• Retrieve Key allows you to retrieve a call if transferred to the wrong extension 
• Call Answering Priority: answer calls based on longest time waiting or origin
• Call Waiting Threshold Capability: incoming calls can be routed to other consoles, reducing waiting times
• Dual Handset / Headset Jacks
• Additional Data Fields
• Enhanced Status Indication:
    — Hot Desk Login
    — Call Status provided to attendants
• Adaptable Telephone Keypad and Handset Cradle for right or left handed attendants
• Supports multiple languages: English, French, Spanish, German, Italian, Dutch, Portuguese, Simplified Chinese
• Compression Support: G.711, G.729
• Voice QoS Support: 802.1p/q for quality of service
• Power Options: requires a 24 VDC Power Adapter (either 110 or 220 V)
• Minimum PC Requirements:
    — 100 BaseT Ethernet Network Interface Card (NIC) that supports 802.1p/q
    — 1.2 GHz processor (Microsoft Windows XP), 1.6 Hz processor (Microsoft Windows Vista)
    — Windows XP Profession or Windows Vista Business / Ultimate
    — 1 GB of available RAM
    — 20 GB hard drive (XP), 40 GB hard drive (Vista)
    — 17-inc SVGA monitor (1024 x 768 pixel resolution)
    — CD-ROM drive
    — AT101 Enhanced Keyboard
    — Mouse
    — Sound card with speakers
    — A Local Area Network (LAN) connection
• PostgreSQL Server Requirements for Call History and Transfer Assistant Features:
     — Windows XP Professional Operating System (recommended) or Linux
     — Processor: 2 GHz
     — Memory (RAM): 2 GB
     — Hard Drive: 200 GB
• System Requirements for 5550 IP Console Release 3.6:
     — Is Supported by Mitel Communications Director (MCD), Release 4.0 SP1 or higher
• Color: Light Grey
• Refurbished
• One Year Warranty