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Mitel 5550 IP Console (Dark Grey) (50003071) (Refurbished)
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$595.00
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SKU: 50003071
Categories: Consoles
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The Mitel 5550 IP Console (50003071) features:
• A PC-based attendant console and administration application 
• Compatible with the Mitel Communications Director (MCD) platform
• It combines an intuitive PC interface and a specialized telephony keypad which provides:
     — For easy dialing and quick access to call processing and telephony features
• 12-programmable keys provides easy access to attendant features and services
• Presence and Instant Messaging support allows: 
    — Console operators to see if someone is away from their desk, busy, or does not want to be disturbed
    — Operators to quickly send messages to a user letting them know they have a call, or to ask a quick question
• Busy Lamp Field capabilities: 
    — Allows the operator to monitor the status of extensions and transfer calls
    — Multiple BLF lists allow the operator to have dedicated lists for each group or department
• Call History support 
• Multi-Tenanting support:
    — Attendants are prompted with customized greetings based on the company number dialed
    — Companies that enable BLF lists, help the attendants make sure that transfers go to the proper destination
• Teleworker support allows attendants to work off site
• Incoming Calls List provides:
    — Visual indication of all incoming calls
    — Prioritizes calls
    — Customize greetings based on calling line information
• Direct Station Select (DSS) enables attendants to pick up ringing extensions
• Highly Intuitive Graphical User Information with:
    — Screen-based call handling
    — Simply point and click
• One-Button Access to Programmable Key Functions
• On-Screen Scratch Pad allows attendants to take quick notes and messages 
• On-Screen Bulletin Board displays system wide information
• Retrieve Key allows you to retrieve a call if transferred to the wrong extension 
• Call Answering Priority: answer calls based on longest time waiting or origin
• Call Waiting Threshold Capability: incoming calls can be routed to other consoles, reducing waiting times
• Dual Handset / Headset Jacks
• Additional Data Fields
• Enhanced Status Indication:
    — Hot Desk Login
    — Call Status provided to attendants
• Adaptable Telephone Keypad and Handset Cradle for right or left handed attendants
• Supports multiple languages: English, French, Spanish, German, Italian, Dutch, Portuguese, Simplified Chinese
• Compression Support: G.711, G.729
• Voice QoS Support: 802.1p/q for quality of service
• Power Options: requires a 24 VDC Power Adapter (either 110 or 220 V)
• Minimum PC Requirements:
    — 100 BaseT Ethernet Network Interface Card (NIC) that supports 802.1p/q
    — 1.2 GHz processor (Microsoft Windows XP), 1.6 Hz processor (Microsoft Windows Vista)
    — Windows XP Profession or Windows Vista Business / Ultimate
    — 1 GB of available RAM
    — 20 GB hard drive (XP), 40 GB hard drive (Vista)
    — 17-inc SVGA monitor (1024 x 768 pixel resolution)
    — CD-ROM drive
    — AT101 Enhanced Keyboard
    — Mouse
    — Sound card with speakers
    — A Local Area Network (LAN) connection
• PostgreSQL Server Requirements for Call History and Transfer Assistant Features:
     — Windows XP Professional Operating System (recommended) or Linux
     — Processor: 2 GHz
     — Memory (RAM): 2 GB
     — Hard Drive: 200 GB
• System Requirements for 5550 IP Console Release 3.6:
     — Is Supported by Mitel Communications Director (MCD), Release 4.0 SP1 or higher
• Color: Dark Grey 
• Refurbished
• One Year Warranty 

More Information

Product Name Mitel 5550 IP Console (Dark Grey) (50003071) (Refurbished)
Series No
Display Yes
Data Port Yes
Integration Type Please Call
Programmable Keys Yes
Description

The Mitel 5550 IP Console (50003071) features:
• A PC-based attendant console and administration application 
• Compatible with the Mitel Communications Director (MCD) platform
• It combines an intuitive PC interface and a specialized telephony keypad which provides:
     — For easy dialing and quick access to call processing and telephony features
• 12-programmable keys provides easy access to attendant features and services
• Presence and Instant Messaging support allows: 
    — Console operators to see if someone is away from their desk, busy, or does not want to be disturbed
    — Operators to quickly send messages to a user letting them know they have a call, or to ask a quick question
• Busy Lamp Field capabilities: 
    — Allows the operator to monitor the status of extensions and transfer calls
    — Multiple BLF lists allow the operator to have dedicated lists for each group or department
• Call History support 
• Multi-Tenanting support:
    — Attendants are prompted with customized greetings based on the company number dialed
    — Companies that enable BLF lists, help the attendants make sure that transfers go to the proper destination
• Teleworker support allows attendants to work off site
• Incoming Calls List provides:
    — Visual indication of all incoming calls
    — Prioritizes calls
    — Customize greetings based on calling line information
• Direct Station Select (DSS) enables attendants to pick up ringing extensions
• Highly Intuitive Graphical User Information with:
    — Screen-based call handling
    — Simply point and click
• One-Button Access to Programmable Key Functions
• On-Screen Scratch Pad allows attendants to take quick notes and messages 
• On-Screen Bulletin Board displays system wide information
• Retrieve Key allows you to retrieve a call if transferred to the wrong extension 
• Call Answering Priority: answer calls based on longest time waiting or origin
• Call Waiting Threshold Capability: incoming calls can be routed to other consoles, reducing waiting times
• Dual Handset / Headset Jacks
• Additional Data Fields
• Enhanced Status Indication:
    — Hot Desk Login
    — Call Status provided to attendants
• Adaptable Telephone Keypad and Handset Cradle for right or left handed attendants
• Supports multiple languages: English, French, Spanish, German, Italian, Dutch, Portuguese, Simplified Chinese
• Compression Support: G.711, G.729
• Voice QoS Support: 802.1p/q for quality of service
• Power Options: requires a 24 VDC Power Adapter (either 110 or 220 V)
• Minimum PC Requirements:
    — 100 BaseT Ethernet Network Interface Card (NIC) that supports 802.1p/q
    — 1.2 GHz processor (Microsoft Windows XP), 1.6 Hz processor (Microsoft Windows Vista)
    — Windows XP Profession or Windows Vista Business / Ultimate
    — 1 GB of available RAM
    — 20 GB hard drive (XP), 40 GB hard drive (Vista)
    — 17-inc SVGA monitor (1024 x 768 pixel resolution)
    — CD-ROM drive
    — AT101 Enhanced Keyboard
    — Mouse
    — Sound card with speakers
    — A Local Area Network (LAN) connection
• PostgreSQL Server Requirements for Call History and Transfer Assistant Features:
     — Windows XP Professional Operating System (recommended) or Linux
     — Processor: 2 GHz
     — Memory (RAM): 2 GB
     — Hard Drive: 200 GB
• System Requirements for 5550 IP Console Release 3.6:
     — Is Supported by Mitel Communications Director (MCD), Release 4.0 SP1 or higher
• Color: Dark Grey 
• Refurbished
• One Year Warranty 

In Depth No

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