Description
The Norstar Flash 2-Port Voicemail, R2.0.1 (NTAB24255) (Refurbished) features:
▪ A fully automated attendant service that offers call routing and message-taking services
▪ 2-Ports
▪ Maximum number of mailboxes is 24
▪ 90 minutes of storage time
▪ Includes 24V power supply
▪ Refurbished
▪ One-Year Warranty
▪ The Norstar Flash 2-Port Voicemail has three main components:
− Automated Attendant
− Mailboxes (voice messaging)
− Custom Call Routing (CCR)
▪ Automated Attendant:
− Using a voice prompt, it plays a list of options to a caller, requesting a selection to be made
− Automated Attendant responds to the selection and routes call to any extension or mailbox
▪ Mailboxes (voice messaging):
− Each mailbox owner can customize a Personal Mailbox
− Record and select Primary and Alternate Greetings
− Record Personalized mailbox Greetings
− Password selection
− Record a name in the Company Directory
− Setup up and maintain Off-premise Message Notification
− Receive and send messages
▪ Custom Call Routing (CCR):
− A single-digit access application
− Provides callers with a series of voice prompts and call transfer options
− Listen to the Home and make a selection
− Listen to a pre-recorded information Message
− Leave a message in a mailbox
− Transfer to another extension
The Norstar Flash 2-Port highlighted features:
▪ Any outside caller and mailbox owner can use flash in your company
▪ Feature codes (FFC): used to access the different functions and options of the Flash voicemail
− To determine the FFC, you must use a Norstar M7310 or M7324 display telephone
− FFC can be programmed for single-button access
− Leave Message Feature Code
− Open Mailbox Feature Code
− Operator Status Feature Code
− Flash Directory Number (DN) Feature Code
− Transfer Feature Code
− Interrupt Feature Code
▪ Three Groups of Flash mailboxes: Special Mailboxes, Personal Mailboxes, Information Mailboxes
▪ Special Mailboxes:
− System Coordinator: Used by System Administrator
− General Delivery Mailboxes
▪ Personal Mailboxes:
− Assigned by the System Coordinator and maintained by the mailbox owner
− Can be a User or Guest Mailbox
▪ Information Mailboxes:
− Provides informative message to a caller
− This type of mailbox does not take messages
▪ Mailboxes are password-protected